1. Introduction
The Spanglish Travelers (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
2. Information We Collect
- From Parents/Guardians: Name, email, phone number, billing address, payment details.
- From Students (13–17 years old): Name, date of birth, nationality, passport information, health information (allergies, dietary needs, medications), program preferences.
- Automatically via Website: Cookies, IP address, browsing data.
3. How We Use Your Information
We use your data to:
- To process reservations and payments.
- To organize and deliver program services.
- To ensure student health, safety, and emergency response.
- To send updates, itineraries, and travel-related information.
- To comply with legal obligations.
4. Sharing of Information
We do not sell personal data.
Information may be shared with:
- Hotels, transport providers, teachers, and guides (limited to what is necessary).
- Insurance providers in case of claims.
- Authorities if required by law.
5. Data Security
We implement secure protocols and encryption to protect your data. However, no transmission over the internet is completely secure. By using our services, you acknowledge this inherent risk.All sensitive information (passport scans, health data) is encrypted and stored securely.
Access is restricted to authorized staff only.
6. Cookies
Our website uses cookies to enhance user experience, track website performance, and deliver relevant content. You can manage your cookie preferences through your browser settings.
7. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Delete your information, subject to legal and contractual obligations.
- Opt out of marketing communications.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Children’s Privacy
Our services are designed for families, and any data collected for participants under 18 is provided with parental or guardian consent. We comply with COPPA (Children’s Online Privacy Protection Act). Applications must be completed by parents/guardians, not minors directly.
10. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and significant updates will be communicated via email.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@thespanglishtravelers.com
By using our services, you consent to this Privacy Policy.
